Frequently Asked Questions

Here are some of the popular questions asked at LEDT8Bulb.com by our customers. If you have a question not covered here feel free to send us a message and we will help you.

How do I check my order status?

You can log in and head to My Account -> My Orders to find status of your orders. Tracking will be placed in here as well. If you are having trouble logging in or need a password reset, simply use the contact form above and we will help you promptly.

Do you offer volume pricing?

Yes we do. Some items have preset discounts at different quantities, but you can also choose "Add to Quote" for any item you see and submit with your information. We will reply back with a volume pricing quote in short order.

How about contractor/distributor pricing?

You can contact us at the link above and we can set up an account for you with discount pricing. Just let us know the items you are interested in ordering and quantities, and we can set your account up to receive discounts on these products.

Do you give discounts on high volume orders?

If you are interested in a large quantity of LED T8 Tubes, use our contact form and we will email you back shortly with a quote.

Will your LED lamps run in cold weather?

LED lamps perform better in cold weather.

I have a T12 Fluorescent Ballast, can I use Type A T8's to replace the fluorescent bulbs?

If you have a T12 fluorescent ballast you will need to get Type B or Type C tubes and forego the use of the T12 ballast. Type A T8 LED tubes will not work on a T12 electronic ballast - it must be a T8 electronic ballast for the T8 Type A tubes to work correctly.

What are my options for dimming with LED T8 Tubes?

Type C LED tubes are the most popular option for LED T8 tube dimming. They require a 0-10v dimmer and a GE LED remote driver. Keystone also has Type B LED T8 tubes that are dimmable on TRIAC/Forward Phase dimmers.

My fluorescent T8's run 24 hours a day. Is that a problem when switching to LED?

That is no a problem, as the longer the LED lamps are on, the faster the payback is achieved.